fg67 Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how fg67 ("Platform", "we", "us", "our") collects, processes, stores, and protects the personal data of users ("you", "User", "Player") who access or use the fg67.vip website and its associated gaming services. We are committed to handling your personal information with transparency, security, and full respect for your privacy rights.

By accessing fg67.vip, registering an account, making a deposit, or otherwise using our services, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the platform immediately.

This Policy should be read alongside fg67's Terms and Conditions, which together form the complete legal framework governing your use of the platform. This Policy may be updated periodically; we will notify you of any material changes as described in Section 12 below.

2Information We Collect

fg67 collects personal data in several ways: directly from you when you register or use our services, automatically when you interact with the platform, and in limited circumstances from third-party service providers. The categories of personal data we collect include the following.

• Identity and contact data: your name, date of birth, Bangladesh mobile number, and email address provided during registration.
• Identity verification (KYC) data: government-issued ID documents such as National ID (NID), passport, or driving licence required for account verification.
• Financial data: your mobile wallet account number (bKash, Nagad, Rocket, or Upay), transaction history, deposit amounts, and withdrawal records.
• Technical data: IP address, device type, browser type and version, operating system, time zone, and session duration collected automatically when you use the platform.
• Usage data: pages visited, games played, bets placed, promotional offers viewed, and navigation patterns within the fg67 platform.
• Communications data: messages you send to fg67 customer support via email, including content, timestamps, and the subject of your enquiry.

3How We Use Your Information

fg67 uses the personal data we collect solely for lawful, specified, and legitimate purposes directly related to the provision of our online gaming services. The primary purposes for which we process your data are as follows.

• Account creation and management: to register your account, verify your identity (KYC), maintain your account details, and manage your login credentials securely.
• Service delivery: to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay; to credit bonuses and free spins; and to settle sports betting and casino game results.
• Legal compliance: to meet our obligations under applicable Bangladeshi law, including anti-money laundering (AML) requirements, age verification, and any mandatory reporting obligations.
• Fraud prevention and platform security: to detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, and other prohibited activities described in our Terms and Conditions.
• Customer support: to respond to your enquiries, resolve complaints, and provide technical assistance related to your fg67 account and gaming experience.
• Responsible gaming: to monitor gaming behaviour, apply deposit limits or self-exclusion measures where requested, and identify patterns that may indicate problem gambling in line with our responsible gaming commitments.

4Legal Basis for Processing

fg67 processes your personal data only where we have a valid legal basis for doing so. The legal bases we rely on are as follows.

• Contractual necessity: processing required to register your account, process transactions, and deliver the gaming services you have requested from fg67.
• Legal obligation: processing necessary to comply with applicable laws, including KYC and AML obligations and any mandatory reporting requirements under Bangladeshi law.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your own rights.
• Consent: where you have given explicit consent for a specific processing activity such as receiving promotional communications. You may withdraw consent at any time by contacting [email protected].

5Sharing Your Information

fg67 does not sell, rent, or otherwise commercially share your personal data with third parties. We share personal data only in the limited, specified circumstances set out below.

• Payment processors: we share the minimum necessary financial data with bKash, Nagad, Rocket, and Upay solely to process your deposits and withdrawals. These providers operate under their own privacy and security obligations.
• Game providers: third-party providers such as Pragmatic Play, Evolution Gaming, and Spribe may receive technical session data necessary to deliver their games. They do not receive your financial or identity information.
• Legal and regulatory authorities: we will disclose personal data to law enforcement or courts in Bangladesh where legally required, or where necessary to protect the rights, property, or safety of fg67, our users, or others.
• IT and security service providers: trusted technical partners who assist with platform hosting, security monitoring, and fraud detection may process limited technical data on our behalf under strict data processing agreements.

6Payment Data and Financial Information

fg67 processes financial transaction data as a necessary part of operating an online gaming platform in Bangladesh. All deposits and withdrawals are processed in Bangladeshi Taka (BDT) through your chosen mobile wallet provider. The financial data we process includes your wallet account number, transaction reference numbers, deposit and withdrawal amounts, and timestamps of all financial activity on your account.

We retain financial transaction records in accordance with applicable legal retention requirements. This data is processed under our AML compliance obligations and our contractual obligation to provide accurate account statements. The following security principles apply to all financial data.

• Financial data is encrypted both in transit (SSL/TLS) and at rest. Access to financial records is restricted to authorised fg67 personnel only, on a strict need-to-know basis.
• fg67 does not store full mobile wallet PINs, OTPs, or authentication credentials. Payment authentication occurs directly between you and your wallet provider — fg67 never sees or stores your wallet PIN.
• Transaction records are monitored for unusual activity as part of our fraud prevention and AML compliance programme. Where suspicious activity is identified, affected transactions may be held pending investigation and, where required by law, reported to the appropriate authorities.

7Cookies and Tracking Technologies

fg67 uses cookies and similar tracking technologies to operate the platform, improve user experience, and gather analytical data about how users interact with fg67.vip. The types of cookies we use are as follows.

• Essential cookies: strictly necessary for the platform to function, including session cookies that maintain your login state, security tokens, and load-balancing cookies. These cannot be disabled.
• Analytical cookies: used to collect aggregated, anonymised data about how users navigate the platform, which games are most popular, and where technical issues occur. This data helps us improve fg67's performance and content.
• Functionality cookies: remember your platform preferences such as language setting and display preferences, so you do not need to re-enter them each session.
• Security cookies: support our fraud detection and security monitoring systems by helping to identify unusual access patterns, multiple account attempts, or suspicious device behaviour.

You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may prevent certain features of fg67.vip from functioning correctly. fg67 does not use third-party advertising or retargeting cookies.

8Data Retention

fg67 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our data retention practices are as follows.

• Active account data: personal data associated with your account is retained for as long as your account remains open and active on the platform. You may request account closure at any time by contacting [email protected].
• Financial and KYC records: transaction data and identity verification records are retained for a minimum of 5 years following account closure, in accordance with applicable AML and financial record-keeping requirements under Bangladeshi law.
• Support communications: customer support correspondence is retained for 2 years following the resolution of the relevant support case, to allow for escalation or review if required.

When personal data is no longer required and no legal retention obligation applies, fg67 will securely delete or anonymise it so that it can no longer be linked to any individual. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.

9Your Data Rights

As a user of fg67, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid rights requests within 30 days.

10Data Security Measures

fg67 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. While no system can guarantee absolute security, we maintain the following protections as a baseline for all user data on our platform.

• SSL/TLS encryption on all data transmitted between your device and fg67.vip, preventing interception of your personal and financial data in transit.
• Encryption at rest for stored personal and financial data, using industry-standard encryption algorithms to protect data stored on our servers.
• Access controls: fg67 systems and personal data are accessible only to authorised staff on a need-to-know basis. All internal access is logged and periodically audited.
• Incident response: fg67 maintains a data breach response procedure. In the event of a security incident affecting your personal data, we will notify affected users and take all reasonable steps to mitigate any harm.

11Children's Privacy and Age Restriction

fg67 is strictly an adult gaming platform. Access to fg67.vip is prohibited for any person under the age of 21. We do not knowingly collect, process, or store personal data relating to individuals under 21 years of age. Our registration process requires users to confirm they meet the minimum age requirement of 21 years, and we conduct age verification checks as part of our KYC process.

If fg67 becomes aware that personal data has been collected from an individual under the age of 21 without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a person under 21 has registered on fg67, please contact us immediately at [email protected].

12Changes to This Privacy Policy

fg67 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes to this Policy, we will notify you by posting a prominent notice on the fg67.vip homepage and, where appropriate, by direct communication to your registered contact details. The updated Policy will take effect from the date it is published.

Your continued use of fg67.vip following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how fg67 protects your personal data. The current version of this Policy will always be available at fg67.vip/privacy-policy.

13Contact and Data Requests

For any questions about this Privacy Policy, to exercise your data rights, or to raise a privacy concern, please contact our support team at: [email protected]

We aim to respond to all data-related requests within 30 days of receipt. Where a request is complex or we have received a high volume of requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.